How emotionally-intelligent people handle stressful situations at work
Given the work pressure, deadline, office politics or even issues in personal life, stress sometimes becomes an inevitable part of our job. However, professionals with high levels of Emotional Quotient (EQ) do not let testing situations take a toll on their mental or physical health and impact their productivity. Here are seven characters of emotionally-intelligent people that give them edge over others in the corporate world and in turn, help them to climb the corporate ladder.
- They respond, do not react
There are times when we blurt out everything that comes to our mind in a fit of rage and regret it later, isn’t it? Well, that is because we simply react to the situation within seconds and do not respond. This is where emotionally intelligent people get an upper hand in personal and professional life. They take their time to cool down, think about the situation and choose to respond to it logically.
- Writing
Many professionals resort to writing to channelise their negative emotions, analyse what all happened in their day and how they could have responded in a better way. Maintaining a journal or simply writing helps them to express their true emotions in a non-judgemental way and clear their mind.
- They understand what triggers them
We all have some particular things or situations that stress or trigger us and bring out our negative response. It could be a colleague who passes nasty comments, the team member who never meets the deadline, a messy desk, a looming deadline or anything else at work, emotionally-intelligent workers are already aware of such triggers and know how to tackle these.
- They share what they feel
Professionals with high EQ do not shy away from sharing their feelings with the people they trust. They take their time to analyse the situation, reach out to others for advice, stay open-minded and most importantly, maintain a positive attitude in the most testing circumstances as well.
- The third-person view
Trying to view a situation from a third person’s perspective helps to make better decisions at times. Emotionally-intelligent professionals have the ability to observe the behaviour of the people around them, understand culture and view conflicts while maintaining a neutral stance. They step away from situations to evaluate their own behaviour, the causes and effects of their own responses and try to be in the shoes of others before coming to any conclusion.
- They are resilient
No one becomes emotionally intelligent overnight and in fact, working on your emotional intelligence is a never-ending process. Hence, it is important to keep learning from your mistakes, working on your emotional well being and use the hurdles life throws at you as a tool to focus on your personal growth.