Takeaway delivery firm Zomato has apologised after one of its drivers was filmed eating a client’s food and resealing the containers in India.
The video, which was filmed in Madurai in southern India, shows a man wearing a Zomato shirt sitting on a moped eating food out of boxed orders then resealing them and putting them back into a delivery bag.
The video has been viewed thousands of times on social media.
Zomato said it has a “zero tolerance policy” towards food tampering and has sacked the delivery man in question.Skip Twitter post by @Madan_Chikna
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In a statement Zomato acknowledged that the video suggests the man was eating food meant for customers.
The company said: “We have spoken to him at length and while we understand that this was a human error in judgement, we have taken him off our platform.”Skip Twitter post by @ZomatoIN
We take food tampering very seriously.
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Zomato also say they will soon introduce “tamper-proof tapes” and “educate their delivery fleet” as a further precaution against food tampering.