The Bono Regional National Health Insurance Authority (NHIA) has identified illegal charges by healthcare providers and poor network connectivity as key challenges affecting membership renewals.
This concern was raised during the Authority’s annual review conference in Sunyani.
Bono Regional NHIA Manager, Joseph Mensah, expressed concern over the persistent practice of healthcare providers imposing unauthorized fees on insured patients.
“These unlawful charges discourage individuals from renewing their health insurance cards, which ultimately impacts our operations and efforts to ensure accessible healthcare,” he stated.
Speaking at the conclusion of the 2024 Bono Regional NHIA Annual Review Conference, Mr. Mensah emphasized the negative effects of these fees on healthcare access and reaffirmed the NHIA’s commitment to addressing these challenges.
Despite these setbacks, the NHIA achieved 94% of its membership target for the year, enrolling 1 million people out of a goal of 1.1 million.
The Bono Region ranked second nationwide in universal health coverage, with over 74% of its population insured—marking a significant milestone for the region.
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