The Chief Productions Manager of the Ghana Water Company Limited (GWCL), Charles Tulasi has acknowledged the worsening water supply challenges faced by customers of the company in many places in Accra, explaining that the water shortage stems from faulty pumps at several key stations.
He has assured residents that new water plants have been procured and are expected to be operational by the end of October.
Mr Tulasi also emphasised the importance of timely payment of water bills, stating that such payments are vital for maintaining and enhancing the company’s infrastructure, ultimately ensuring a consistent and reliable water supply for all.
“We understand the frustration of our customers, and we want to assure them that relief is on the way. The faulty pumps will be replaced with new ones, which we expect to improve water supply significantly,” Mr Tulasi stated.
Residents in various parts of Accra have been facing significant water shortages, a situation that has intensified in recent months.
The unreliable water supply has forced many households to turn to costly private water retailers to meet their needs.
Areas such as Dansoman, Achimota, and surrounding communities have experienced erratic water supply, with some residents reporting that they receive water only once a week.
In certain parts of Dansoman, the water shortage has persisted for over six months, compelling residents to purchase water from tanker operators at exorbitant prices.
Frustrated locals have shared their experiences, indicating that they pay between 50 and 70 cedis for each tank of water from private sellers, a significant burden straining household budgets.
For many, these costs are becoming increasingly unsustainable, yet they feel they have no alternative as taps remain dry.
One resident from Achimota expressed her distress, stating, “We’ve been without regular water for months. We only get supply once a week, and that’s not enough. We have no choice but to buy from the water tankers, but it’s expensive. This can’t go on.”