ECOBANK Xpress Points to provide holiday banking

Banks do not work on public holidays, but Ecobank Ghana has introduce Xpress Points across the country to provide selected banking services to customers on weekends and on public holidays. 

“Ecobank Xpress Point is a unique type of agency banking that allows customers to access basic banking services, even after banking hours, including weekends and holidays,” it said in a statement.
According the statement, Ecobank Xpress Point is aimed at providing its customers, the unbanked and underbanked the opportunity to access banking services through retail shops and fuel service stations across the country, adding that the bank currently has over 1,500 Xpress Point agents in all 10 regions of Ghana, delivering financial services to customers. 
This, it said, affords Ecobank the opportunity to serve Ghanaians in areas where the bank has no physical presence, including parts of the Eastern, Central, Volta, Northern and Upper Regions. 
It said Xpress Points are currently found at selected Shell Shops, ECG vendor points, pharmacies, market centres, mobile money agent points and many other retail outlets

In line with that, the bank organized a series of workshops for its Xpress Point agents located in Accra, Kumasi, Takoradi and Tamale.  
Participants at the fora were exposed to further opportunities for cross border business, as they are able to set up Xpress Points in any of the 33 African countries where Ecobank is present. 
They were also encouraged to explore ways of opening more outlets in the country to improve their revenue inflows.
Bank officials took participants through Management of Agency Banking, Customer Service, Compliance, Risk management and Fraud prevention.
West Africa Regional Head of Consumer Banking at Ecobank, Tara Squire, encouraged them to take active part by supporting customers participate in the ongoing “Ecobank Xpress Money Promotion” to upgrade their lives. 
He charged them to assist customers open Ecobank Xpress Account and use it to pay for all transactions and also send money to loved ones.   
Tara Squire extended an invitation to shop owners around the country to join Ecobank’s digital drive and register as Ecobank Xpress Point agents by calling short code 3225 for details. 
This, he emphasized, will support Ecobank’s commitment to promoting the financial inclusion agenda of the country and in line with the Sustainable Development Goals of the UN.  
Deserving agents were rewarded with motorbikes, counterfeit detecting money counting machines, cash prizes and citations.