The Electricity Company of Ghana (ECG) has attributed the recent power interruptions in the Volta Region to insufficient supply from the Ghana Grid Company (GRIDCo).
Residents in the region have been grappling with persistent low voltage, power fluctuations, and intermittent outages, particularly during the evenings.
In a statement issued by its Volta Regional Public Relations Unit, ECG clarified that the situation stems from the limited power supply delivered from GRIDCo’s Asiekpe Bulk Supply Point, which is then distributed to customers.
“We want to clarify that the root cause of this situation is not due to ECG’s distribution of power, but rather originates from GRIDCo’s supply from the Asiekpe Bulk Supply Point,” the notice explained.
The company acknowledged the frustration caused by the situation, including damage to electrical appliances and disruptions to livelihoods, and offered an apology to affected customers.
“We sincerely apologise for any inconvenience this may have caused,” the statement added.
ECG further assured the public that both the company and GRIDCo are working diligently to resolve the issue. Maintenance works have been scheduled for Tuesday, April 22, 2025, and customers can expect improved service quality once completed.
“In the meantime, our team has been diligently patrolling and troubleshooting our network to ensure there are no additional faults on our end,” the statement said.
“We kindly ask for your patience and understanding as we work alongside GRIDCo to restore a reliable power supply to customers. We are confident that, following the upcoming maintenance works, you will experience improved service quality,” it concluded.