The Minister for Communications and Digitalisation, Ursula Owusu-Ekuful, has commended the newly launched CitizenApp for eliminating the reliance on intermediaries, commonly referred to as ‘goro boys.’
She noted that the app, along with other e-government initiatives, empowers citizens to directly access public services from their smartphones, enhancing efficiency and transparency in service delivery.
Speaking at the launch of the Ghana Digital Economy Policy on November 28 in Accra, the Minister spotlighted the Ghana.gov platform, which is a unified portal designed to streamline access to government services.
“This platform has been expanded to include the CitizenApp, recently launched by the Vice President. The app enables users to access public services conveniently from their mobile devices at home or in the office. No more ‘goro boys’ [middlemen],” she said.
Owusu-Ekuful emphasized that the new policy builds on existing digital initiatives and sets the framework for future advancements.
“Ghana’s digital agenda aims to ensure equal access to broadband internet across the country. We have implemented policies to provide public and private digital services to all communication users, irrespective of their service providers.
“While many digital initiatives preceded the launch of this policy, it will consolidate the progress made and chart a strategic path for the future,” she added.
The Minister described the new policy as both timely and vital for Ghana’s ongoing digital transformation efforts.
“This digital economy policy is not only timely but essential for addressing the realities of the digital transformation we are pursuing.”
She also expressed appreciation to former President John Agyekum Kufuor, President Nana Addo Dankwa Akufo-Addo, and Vice President Dr. Mahamudu Bawumia for their contributions to the strides made in the digital space.
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