Telecommunication giant, MTN has assured its customers it has completed 50% of work to resolve data connectivity issues.
The assurance follows several complaints from customers since Thursday over their inability to access data connectivity service.
The Telco explained the issue was due to an undersea fibre optic cut in Europe which has affected operators in six West African Countries and beyond.
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In a statement by the Telco, it said customers can now experience appreciable speed levels with pictures video and general downloads as well as Whatsapp and international calls.
Meanwhile, MTN has assured it will continue to work tirelessly on fully resolving the mobile data connectivity issues in the shortest possible time.
Read the full statement below:
MTN ASSURES CUSTOMERS THAT CONNECTIVITY ISSUES IN GHANA ARE BEING RESOLVED.
MTN Ghana confirms that significant progress has been achieved in restoring the mobile data connectivity issues. The restoration has commenced and so far we have attained 50% resolution.
You can now experience appreciable speed levels with picture, video and general downloads as well as WhatsApp and International Outgoing calls. Updates will be shared as more progress is made.
Connectivity was interrupted over the last two days as a result of a double
MTN is committed to providing you with the best experience and wishes to thank you, our loyal and valued customers, for your patience during this difficult period. We will continue to work tirelessly on fully resolving the mobile data connectivity issues in the shortest possible time.
We thank all our cherished customers for their patience during this period.
Thank you